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Student Admissions Inquiry Active Hybrid v4 · Saved 2 min ago
Node Types
Messages
💬
Send Message
🔘
Buttons (≤3)
☰
List (≤10)
🖼
Send Media
Collect
⌨
Collect Input
📱
WA Flow Form
Logic
⑂
Condition
$x
Set Variable
↩
Go To Node
⏱
Delay
AI & API
✨
AI Response
🔌
API Call
🧑‍💼
Escalate
Control
⏹
End
Flow Variables
{{user.name}}
{{user.phone}}
{{input.last}}
{{input.choice}}
{{api.response}}
{{session.id}}
▶
Entry Trigger
START
🔑 Keyword: "admission"
🆕 New conversation
Output
🔘
Welcome + Program Select
BUTTONS
"Welcome to IKGPTU Admissions! 🎓 Which programme are you interested in?"
B.Tech
MBA / MCA
Other / Info
⌨
Collect Name
INPUT
"Please share your full name to continue."
Saves to: {{user.name}}
On reply
Timeout (3 min)
🔌
Fetch Seat Availability
API
GET /api/seats/btech
Timeout: 5s · Retry: 2x
Success
Error / Timeout
💬
Share Seat Info
MSG
"Hi {{user.name}}! B.Tech CSE has {{api.seats}} seats available. Application deadline: July 31."
Continue
⑂
Check Intent Confidence
CONDITION
{{ai.confidence}} >= 0.70
True → AI Answer
False → Escalate
✨
AI RAG Answer
AI
KB: Admissions & Enrollment
Model: gpt-4o · Confidence: shown
Answered → End
Low confidence → Escalate
🧑‍💼
Escalate to Agent
ESCALATE
Queue: Admissions Team
Notify: Slack #admissions-queue
Assigned
⏹
End (Out of Scope)
END
"Sorry, I couldn't help with that. Type menu to start again."
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👆
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